Privacy Policy

Your privacy matters to us at the Kafnu community and the Kafnu Group (described below) and the Next Story Group of which Kafnu is part. We are committed to ensuring that the Personal Data which you entrust to us is kept protected in line with any applicable laws. This Policy explains how we collect, use, disclose and process your Personal Data.

Please read this Policy carefully before using our App, website and/or any of our facilities and services.

By using our App and/or website, and by signing up as a member of the Kafnu Member Network, you consent to and accept our collection, use, disclosure and processing of your Personal Data in accordance with the terms of this Policy.

Any mention of “we”, “us” or “our” in this Policy shall refer to Kafnu Group Pte. Ltd. and its affiliates that operate our respective Kafnu premises (the Kafnu Group), and the Next Story Group of companies. Any mention of “Services” is a reference to your access and use of our App, online member network, workspaces (including hot desks, communal desks, meeting rooms, private offices, sound or art studios) and other facilities, member-only events and trainings, and other offerings and features that are offered in any of our premises (and which will vary between premises).

We may from time to time update this Policy to ensure that it remains consistent with our premises and Services we offer and/or any changes to legal or regulatory requirements. Where any applicable law or regulation in your jurisdiction conflicts with the provisions of this Policy, the text of the applicable law or regulation will prevail. 

Personal Data We Collect

“Personal Data” refers to any information about you from which you can be identified either directly or indirectly.

Examples of Personal Data which we collect may include:

How Your Data is Collected

Generally, we may collect your Personal Data in the following ways:

Please review the sections of this Policy on CCTV recording, Web Cookies and Web Beacons, Location-Based Services and Cybersecurity Monitoring for further information on these topics. 

Purposes for Collection, Use, Disclosure and Processing of Your Personal Data

We may collect, use, disclose and/or process your Personal Data for the following purposes:

Direct Marketing and Other Optional Purposes

Where you have provided us with your additional express consent, we may collect, use and/or disclose your Personal Data for the further purposes of:

Your decision not to provide consent for direct marketing and/or any of these optional purposes will not affect our provision of Services which you have signed-up for or purchased. 

Disclosure of your Personal Data

Subject to the provisions of this Policy and any applicable law, your Personal Data may be disclosed for the purposes listed above (where applicable) to the following parties:

Web Cookies and Web Beacons

Our website uses Web Cookies for the purpose of collecting information such as your Internet Protocol (“IP”) address and session identifier. Web Cookies are small text files which are sent to your internet browser. They help us track traffic patterns on our website and the website’s performance. We also use Web Cookies to facilitate the provision of password protected functions on our website. Web Cookies are not used to determine the personal identity of anyone who is merely visiting our website.

If you do not want to receive Web Cookies from our website, you have the option of setting your browser to notify you when you receive a Web Cookie, so that you may determine whether to accept it or not. However, please be aware that if you do turn off ‘cookies’ in your browser, you will not be able to fully experience some of our website.

Our App uses Web Beacons to collect information such as your IP address. Web Beacons are small transparent images or bits of code that, like Web Cookies, allow us to track traffic patterns on our App and the App’s performance. Such Web Beacons will only be active when you browse different parts of our App. Web Beacons may also be used where you have consented to us sending you emails for direct marketing. By using our App and/or consenting to us sending you emails for direct marketing, you also consent to the use of such Web Beacons. 

Location-based Technologies and Services

We use location-based technologies to provide you with personalised services. Your location includes your general or specific geographic location information, collected through GPS, Bluetooth or WiFi signals to the extent permitted by the settings of your devices.

Such services will include facilitating member networking by introducing you to other members of the Kafnu network, or other members to you, through push notifications from our App (where you provide us with your express consent to do so).

When you install our App, you will also be prompted to enable our App to access your location data. You will be allowed the options of either permanently enabling your location to be shared with us through our App, or restricting this function to work only when our App is being used. You may choose to disable this function in response to the prompt, or at any time through your iPhone’s settings in accordance with your personal preferences.

Our premises are equipped with location beacons. These beacons may track your location, but only within our premises.

Where you have not agreed to the provision of any location-based services, your location data, even where you have enabled such collection, will only be used for gathering statistics on an anonymous basis such as for creating ‘heat maps’ showing how frequently our different facilities are utilised. 

Cybersecurity Monitoring

We are committed to ensuring that internet and other technology services which we provide at our premises are secure.

Subject to any applicable law, we may monitor your use of our internet connection(s), wireless or cable networks, telecommunications systems and/or information processing systems, where there are reasonable grounds to suspect a breach of our information technology policies. Where such a breach is detected, you will be notified as soon as reasonably practicable. 

International Transfers of Personal Data

The provision of our App and online services may involve the storage of your Personal Data on Amazon Web Services (“AWS”) data servers based overseas in Australia and the United Kingdom. We have taken appropriate steps to ensure that the storage of your personal data will not affect the protections provided to you under your local data protection or privacy legislation. Privacy and data protection legislation exists in these countries which provide protection to your personal data which is comparable to or higher than that in your jurisdiction.  

Data Security Safeguards

We have implemented reasonable procedures to ensure that any Personal Data in our possession or under our control is adequately protected.

These measures include:

Closed-Circuit Television Systems

Our premises and facilities are equipped with CCTV systems to protect the safety of our employees, members, guests and their property.

CCTV recordings may only be viewed, by our employees and/or third party security personnel with whom we have contracted, on a need-to-know basis. Recordings may also be shared with competent authorities in accordance with any applicable law. Unless required for the conduct of an investigation, or where requested or required by the relevant authorities, recordings are automatically deleted after a certain amount of time. 

Withdrawal of Consent

You may at any time withdraw your consent for our collection, use, disclosure and/or processing of your Personal Data by contacting our Data Protection Officer.

Please note however that depending on the nature and extent of the consent which you seek to withdraw, this may affect our ability to continue with our provision of Services to you. Where our ability to continue such Services is adversely affected, this may result in the termination of any/all contractual arrangements we have with you.

Access & Correction of your Personal Data

You may request access to your Personal Data which we have in our possession or under our control at any time. In addition, you may request that we make corrections to your Personal Data.

Please submit any requests for access and correction to our Data Protection Officer. 

Data Protection Officer

If you have any questions relating to this Policy or your Personal Data, or would like to make any requests concerning your Personal Data, please contact our Data Protection Officer using the contact information provided below:

                By Phone                             :               +61 2 8962 2444

                By Fax                                   :               +61 2 8962 2320

                By Email                               :               [email protected]

                By Mail                                 :               Data Protection Officer – Next Story Group,

                                                                               SilverNeedle Hospitality Australia Pty Ltd

                                                                               PO Box 5368 West Chatswood NSW 1515 Australia